Software Companies – Create New String Of Gains And Reduce Costs With Custom E-Learning Content.
It is known, that, the mid-sized software companies is the most volatile of the companies of such type. Because they don’t have the liquid current assets to take giant investments forward in the industry and because they need to persistently take the lead of the smaller software companies that are competing for their niche in the marketplace.
So, mid-sized software companies trying to find ways to create new investments of capital, that they can’t take advantage for work in collaboration with their cost-reduction initiative at present.
Lowering training costs using custom e-learning content.
The first step to any well laid-out cost saving programme is to reduce the costs the organization currently incurs in order to get your head round benefit potential from sheer cost savings. Previously we will sketch what our predetermined budgeted cost item are…now we’re going to lower the costs associated with those categories by leveraging custom e-Learning content.
Take this plan of actions: A mid-sized software company that develops intranet portal systems now employs 3 trainers that are onsite with clients for end-user training 3 days per engagement and they each average nearly 50 engagements per year for a grand total of 150 days on the road per trainer or 450 days on the road collectively.
For these trainers, the onsite training program for the end-user customer may look something like the following: first day: Software introduction and primary functions; second day: functional use and administrative actions; third day: real-world functions and labs.
Lowering the costs: By leveraging custom e-Learning content, the company used in the above sequence of actions, can successfully reduce the onsite time required for each trainer, thereby reducing all costs associated with the training program across the board.
By using a professionally made, self-paced, custom e-Learning module to focus on the Software introduction and primary functions training that as a rule needs only one day – first day and then furnishing that learning module online to their final consumers at the time of purchase through an e-Learning Management System (LMS), this company could spare travel time for all 3 trainers by 1 day per engagement. This would reduce travel time for each trainer by 50 days per year, or 150 days collectively during the year.
In addition the ultimate recipients will already be experienced in the software package before the trainers ever set foot in the front door.
It will do you good to do this:
Calculate the costs associated with those 150 days of travel this tidy sum now is saved.
Enable the company’s trainers to perform more training engagements OR enable the company to cut down the number of in-house trainers it employs.
Reduce the costs associated with making and publishing the sections of the photocopy training manuals that deal with the Software introduction and primary functions training session that normally occurs in-person on Day 1 of the training engagement.
Reducing each trainers travel schedule by 1 day is good, but it isn’t good enough. Software companies employing this cost saving method should be in advance to increase their end-user customer’s experience. They need to make sure that their final consumers are learning what they need to know to guarantee, that time isn’t being wasted covering the same topics when the trainer visits the customer site in-person.
To do this, the software company needs to look at how they plan to deliver the online training to their ultimate recipients.
They will want to make sure that the ultimate recipients can chart and control the online training portion of their sessions, whether it is self-paced custom e-Learning content or real-time online trainer/student collaboration. Selecting this delivery platform can be not easy but it should contain the following basic functions:
1. Student Knowledge Assessments
2. Student Success and Progress Tracking
3. Real-Time Interactivity
4. Self-Paced Learning Delivery
By selecting a delivery platform that addresses all four of these sides of end-user customer training, the mid-sized software company can not only reduce their own costs but enhance their client/vendor relationship by delivering more than what is in usual practice expected or experienced in today’s software market. What’s the bottom line? The customer is content with their user’s performance and the value they received from the software company.
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